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August 2019

Introduction to Community Housing

August 26 @ 9:30 am - 3:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$290 – $300

This one day course provides an overview for new workers on the scope, role and operation of the community housing sector. It is aimed at ALL new workers in the sector. It looks at: Understanding the big housing picture The Australian social housing system Different forms of housing assistance Rent setting methods in social housing Allocation systems, problems and issues The asset management challenge How the sector is financed Different housing programs: crisis, transitional, rooming house, co-operatives, long-term The community…

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September 2019

Professional Boundaries

September 2 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Overview Throughout our careers we will all be faced at some time with an ethical dilemma. For those working in a community setting these dilemmas are often quite personal and at times it can be difficult to ascertain when our professional boundaries are crossed. This session will help you to set your boundaries and stay within them. What is in this workshop? o   Understanding how your own values influence your work o   Defining your professional boundaries o   Understanding the implications…

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Recruiting the right people for your team 

September 3 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Overview Your people are the face of your business. Good people can help you lift your business to the next level.  But sometimes they are the stuff that keep you awake at night. By putting time and effort into finding the right people, you will improve your chances of having a top performing team and avoiding costly and painful mistakes. In this session we will provide you with a simple framework and strategies for getting the best in the business…

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Approaches to growing social housing – what we can learn from Canada

September 10 @ 9:30 am - 12:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$253 – $275 14 tickets left

This masterclass will look at creative ideas that have been used in the Canadian context to grow the stock of social housing, including how they leveraged or stretched the limited federal dollars available.

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The Art of Effective Communication

September 11 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Overview Effective communication is about more than simply an exchange of information. There’s the ability to understand the intent and emotions involved, being able to clearly convey a message and to listen in way that ensures the full meaning is received and that people feel heard and understood. All too often, when we try to communicate with others something goes astray. This is when misunderstandings, frustration and conflict can occur, causing problems in our working relationships (and beyond!). This interactive…

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Strategic approaches to energy efficiency upgrades

September 11 @ 2:00 pm - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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Free 25 spots left
Solar panels on roof

Join us for a forum on the lessons learned from the sector’s work installing energy efficiency upgrades to date and get ideas on what you should consider when looking at installing solar or other energy efficiency improvements on your properties. This session is designed to assist members in making informed decisions about implementing solar and other energy efficiency upgrades in their properties. It will also assist you in getting ready for future funding rounds. The session will include: a presentation…

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Fire Training

September 13 @ 10:00 am - 1:00 pm
MBF Burnley Complex, 450 Burnley St
Richmond, Vic 3121 Australia
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$280 – $290

Fire can consume a home within seven minutes, making fire safety training a must for everyone and particularly Tenancy Workers who manage multi-occupancy community housing. This course, run by fire fighters at the Metropolitan Fire Brigade’s Burnley Complex, provides participants with an understanding of how to prevent fires in residential buildings and how to respond to an incident using Standard Fire Orders. The course will cover: principles of fire (including the fire triangle, heat transfer, extinguishing a fire) identifying risks…

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Tackling Hazards in Community Housing – asbestos, mould, drugs residues, pests control

September 16 @ 9:30 am - 12:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Looking after community housing can be interesting and very rewarding ….although there can be hidden and lurking hazards – and not just the human occupants!! Come and hear information about some of the perils of managing property including: Asbestos Dust related hazards Mould; and Hazardous residues of illicit drug manufacturing The session will include speakers with significant experience in these hazards. This will be an opportunity to share your experiences and learnings as well.   Paul Ludowyk – Occupational Hygienist Environmental…

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Managing Vicarious Trauma Training

September 17 @ 9:30 am - 4:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$300 – $330 19 tickets left

This one-day workshop is for any staff who may be affected by the client’s accounts of distressing experiences to which they have been exposed or be affected by witnessing the impact on clients of these experiences. This could include staff working with the homeless, women and children escaping domestic violence; individuals with a psychiatric disorder and those who have been subject to torture. The training will cover: what is vicarious trauma; how and why it occurs; its possible effects and;…

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Introduction to Residential Tenancies Act

September 20 @ 9:30 am - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$300 – $320 8 tickets left

The Residential Tenancies Act (RTA) is the most important legislative framework for the Community Housing Sector. This course will give new housing and tenancy workers the basic skills and understanding of the RTA, and how to use it in their day-to-day work. This training would be suitable for: New housing workers Experienced housing workers that need to know more about the RTA Experienced housing workers or managers who are new to the community sector Managers who need to incorporate RTA…

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