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July 2020

Preventing Debt and Recovering Arrears

8 July @ 1:00 pm - 4:00 pm
$220 – $250 4 tickets left

As a front line member of staff attempting to collect rent and recover rent arrears, this practical workshop will give you the tools to manage your rent accounts effectively and consider ways in which you can encourage your tenants to pay their rent. Delegates will consider new and innovative ways of preventing rent debt and recovering arrears, alongside best practice from both within and outside the sector to avoid tenants from stepping on the downward escalator towards homelessness. The workshop…

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Hoarding and Living in Squalor

10 July @ 9:30 am - 12:30 pm
$270 – $280 24 tickets left

Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness.  In some cases it can lead to situations where a person is living in squalor.  This behaviour causes problems that are of concern to wide range of organisations and services including housing services, community health agencies, environmental health agencies, the fire service, police, animal protection agencies and more. This course is designed to raise awareness of hoarding and squalor, and provide some practical guidance on…

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The six thinking hats – problem solving skills

14 July @ 1:00 pm - 4:00 pm
$230 – $250 7 tickets left

Problems are at the centre of our everyday lives.  Whether you’re solving a problem for a client, supporting those who are having problems or discovering new problems to solve.  The problems you face can be large or small, simple or complex.  When you understand the steps required to solve a problem, you’ll be able to find solutions and reach consensus. Learn how to analyse and solve day to day and work-related problems effectively with this fast paced, interactive and engaging…

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NDIS Specialist Disability Accommodation (SDA): What is it and what is happening?

14 July @ 1:00 pm - 2:30 pm
$180 – $200 9 tickets left

The National Disability Insurance Scheme (NDIS) is funding the largest growth of housing for people with disability in Australia’s history adding 10,000 new SDA places and beginning the redevelopment of the existing 17,000 SDA places.  This housing is being funded by a recurrent commercial subsidy in the open market bringing many new players to the table including private developers and investors. The seminar will cover the key elements of SDA and emerging trends including: Important definitions and documents Growth trends Development and…

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Including energy efficiency in your stimulus maintenance plan

16 July @ 10:00 am - 11:30 am
Free

Join our energy experts BOOMPower for a session on implementing energy improvements on your buildings as part of your maintenance stimulus project plan. The workshop will cover the different types of property upgrades to improve the energy efficiency or thermal comfort of your units. These include upgrades to: hot water systems heating and cooling lighting insulation draft-proofing shading BOOMPower will outline the reasons why you would select each upgrade, and the impact it can have on the energy efficiency of…

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It’s a minefield! Having difficult conversations at a distance

16 July @ 1:00 pm - 4:00 pm
$220 – $250 14 tickets left

Most of us dread those difficult conversations with clients, colleagues and family members, where the stakes are high, opinions vary, and emotions run high.  Those crucial conversations where we must deliver unpleasant news, discuss a delicate subject, or talk about something that needs to change.   Made more challenging whilst we are working remotely and social distancing. Just thinking about having these conversations can fill you with anxiety and trepidation, taking up space in your mind and distracting you from other important considerations…

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Handle with Care ™ – Staff Safety and Defusing Situations where Individuals may be Aggressive

17 July @ 9:30 am - 12:30 pm
$250 – $270 19 tickets left

Aims To give the participants an understanding of the emotion of anger in human interaction. To teach the participants strategies for minimising the risk to themselves and others from angry individuals. To encourage the participants to be flexible in their response to individuals who may be angry or threatening. To teach the participants practical, simple strategies for managing their own anger in situations of threat. To broaden the range of strategies that may be employed by individuals in situations of…

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Effective on-line performance appraisals

21 July @ 1:00 pm - 4:00 pm
$230 – $250 15 tickets left

Whilst the current environment is challenging our ability to meet in person, performance appraisals are an essential element of the performance management process and need to be completed in a timely way.  Although we’re currently unable to conduct appraisals in a physical space, it is still possible to hold an effective performance appraisal face to face online. The workshop takes a blended learning approach which provides fantastic added value: A 3-hour on-line workshop Join the workshop from any device, laptop,…

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Introduction to Community Housing

28 July @ 9:30 am - 1:30 pm
$250 – $270 Sold out

This one day course provides an overview for new workers on the scope, role and operation of the community housing sector. It is aimed at ALL new workers in the sector. It looks at: The Australian social housing system Different forms of housing assistance Rent setting methods in social housing Allocation systems, problems and issues The asset management challenge How the sector is financed Different housing programs: crisis, transitional, rooming house, co-operatives, long-term The community housing business model Regulation and…

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Getting the best out of Not For Profit Property

30 July @ 1:00 pm - 2:30 pm
$180 – $200 13 tickets left

As not for profit organisations navigate  a complex web of opportunities and challenges, many are reconsidering what property they own and how this property is used. The sessions will cover: Strategic roles of property Anchor sites Property as housing Property for services and activities Acquisition and disposal strategies Decision-making processes Joseph Connellan, a consultant with extensive property experience through his consulting firm MC Two Pty Ltd will present a framework for not for profit boards and management to begin the…

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