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September 2019

Preparing for VCAT Training

September 27 @ 9:30 am - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$300 – $320 14 tickets left

The full day course provides training and information on Consumer Affairs notices and appearing at the Victorian Civil and Administrative Tribunal (VCAT).  This course will give participants the skills and information needed to not only prepare for VCAT appearances, but also to ensure policies and procedures are observed properly and correctly in the lead up to any appearance. The training will deal with: Completing Consumer Affairs Notices correctly Correct service of Notices Legal options for dealing with various tenancy issues…

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October 2019

Introduction to change management

October 8 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Overview The pace of today’s world moves ever so quickly. To survive and thrive the organisations who succeed are those who best adapt to our changing landscape. An understanding of the change management process and how this sits with project management is essential for every Manager and project implementer to know. What is in this workshop? What is change Management and why? Change and the Individual Change Management on Projects Change Management for Organisations The benefits of Change Management The…

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An Introduction to Project Management

October 23 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Overview We often have great ideas that we want to bring into the organisation that will change the way it operates or the services it provides. We bring about these changes to business as usual through projects. In order for a project to be successful it needs to be managed. This course will provide an overview on project management. What is in this workshop? What is Project Management and why? A Project Management Structure Project Management Elements Business Case Organisation…

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November 2019

Management in Rooming Houses

November 6 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$220 – $230

Rooming houses are a unique form of housing and managing them presents different challenges to managing other types of housing.  They are governed by different provisions within the Residential Tenancies Act (RTA) and they often house people with a wide variety of issues at very close quarters with shared facilities. This course will give new rooming house workers an understanding of how rooming houses work, both legally and practically, and take them through many aspects of their job role. Topics…

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Hoarding and Living in Squalor

November 11 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$270 – $280 15 tickets left

Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness.  In some cases it can lead to situations where a person is living in squalor.  This behaviour causes problems that are of concern to wide range of organisations and services including housing services, community health agencies, environmental health agencies, the fire service, police, animal protection agencies and more. This course is designed to raise awareness of hoarding and squalor, and provide some practical guidance on…

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Mental Health First Aid (MHFA) Course

November 18 @ 9:30 am - November 19 @ 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$380 – $400 18 tickets left

Course format The standard Mental Health First Aid™ (MHFA) Australia is a 12 hour (4 modules, each 3 hours) course taught by accredited Mental Health First Aid instructors. It has been designed for adults helping adults. Course participants who successfully complete both days receive a copy of the standard MHFA Manual and a certificate of completion. The course will be delivered over two consecutive days at Community Housing Industry Association on Tuesday 9 and Wednesday 10 July 2018 About this…

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December 2019

The Incidental Counsellor Course

December 3 @ 9:30 am - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$320 – $330 17 tickets left

Are you in a front-line role, interacting with clients?  Do clients, work colleagues or family members sometimes start talking to you as if you were a counsellor, but you are not employed in a counselling role?  What should you do?  How should you respond?  What is an appropriate and helpful way for you to deal with that situation?   In this highly interactive one-day course, you will learn to   Define the role of Incidental Counsellor Identify a range of…

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