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July 2019

Mental Health First Aid (MHFA) Course

July 9 @ 9:30 am - July 10 @ 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
$380 – $400

Course format The standard Mental Health First Aid™ (MHFA) Australia is a 12 hour (4 modules, each 3 hours) course taught by accredited Mental Health First Aid instructors. It has been designed for adults helping adults. Course participants who successfully complete both days receive a copy of the standard MHFA Manual and a certificate of completion. The course will be delivered over two consecutive days at Community Housing Industry Association on Tuesday 9 and Wednesday 10 July 2018 About this…

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Customer service within a community context

July 23 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$270 – $280

 Overview In our roles we interact with people every day and it is these interactions that can help to determine whether we have a good or a bad day. Sometimes it feels like these interactions are beyond our control. However, that’s not true. In this interactive workshop you will learn and practice strategies to improve your customer service, the quality of your interactions and have a better day! What is in this workshop? o   From Client to Customer o   What…

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Improving access to the NDIS for community housing tenants

July 23 @ 1:30 pm - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$45 – $50

The first training course is focused on questions of access and eligibility for the NDIS. It provides an overview of the NDIS with regard to the initial application alongside practice guidance and examples. The course will give housing workers the ability to assess whether their tenants would be eligible for an NDIS package, and an understanding of the types of supports that might be funded by the NDIS. Participants will also discuss the role of the community housing worker in…

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August 2019

NDIS Quality and Safeguarding & Getting Ready for Self Assessment

August 6 @ 9:30 am - 4:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$100

Member only event CHIA Vic has negotiated for Disability Services Consulting to run a once-off course designed to help community housing organisations prepare for the changes heralded by the NDIS Quality and Safeguarding Framework and the NDIS Commission. In this workshop, Senior Consultant Jessica Quilty will discuss the Commission’s functions and the implications for Specialist Disability Accommodation (SDA) providers including: registration requirements: code of conduct, worker screening, complaints and incidents, etc. interpreting the practice standards contained in Module 5 SDA…

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Building High Achieving Teams

August 7 @ 9:30 am - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$300 – $320

Overview Anyone who genuinely believes in the purpose of their team, as well as in the team itself, can succeed as a team leader. Few team leaders step into the role with all the skills they need to manage and lead a team to success.  Rather, team leaders tend to develop their skills after they take on the role. One of the most important attributes of a team leader is a willingness to accept that they don’t need to know…

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Introduction to Asset Management

August 12 @ 9:30 am - 12:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and conceived, developed, and taught Swinburne’s suite of social  housing management courses (Grad Cert, Dip and Masters in Housing Management and Policy). He has served on many urban and housing advisory panels and committees for all levels of government and is currently on the board of the CHIA Vic. This course provides an overview of the issues around asset management for…

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Understanding the policy context

August 14 @ 9:30 am - August 15 @ 12:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Terry Burke is Professor of Housing studies at Swinburne University. He is one of Australia’s most well-known academic researchers and conceived, developed, and taught Swinburne’s suite of social  housing management courses (Grad Cert, Dip and Masters in Housing Management and Policy). He has served on many urban and housing advisory panels and committees for all levels of government and is currently on the board of the CHIA Vic. This workshop provides a basic introduction to Australian housing policy as it…

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Getting NDIS funding for tenancy supports

August 15 @ 9:30 am - 12:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$45 – $50

This course aims to provide community housing workers with a better understanding of the types of supports that could be funded in an NDIS package and how to assist their tenants to get these supports included in their NDIS plan. The training will give an overview of the NDIS planning process before going into the detail of the types of tenancy-related supports that could be funded under the NDIS that are relevant to sustaining a tenancy and a discussion of the…

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Rents – What you need to know

August 15 @ 1:30 pm - 4:30 pm
StMichael Church, 120 Collins Street
Melbourne, VIC 3000, AU Australia
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Free

CHIA Vic is holding a members-only rent forum. This forum is aimed at those people who are responsible for managing rents in your organisation and all CHOs are urged to attend. It will be a great opportunity for members to check their policy and procedures against their colleagues.      

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Introduction to OH&S in Community Housing

August 21 @ 9:00 am - 12:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

No one wants to, or should, get hurt at work! Community Housing organisations and staff want to provide workers, and contractors, with a safe work environment. Practical systems and procedures will not only reduce the chance of someone getting hurt but also assist in developing steps to manage organisational risk. This course will assist attendees to; Understand the OH&S environment in community housing. Attendees will learnt to; utilise Safe Works Method Statements (SWMS) to identify and document risk and hazards…

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