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October 2019

Human Rights Charter seminar for tenancy workers

October 28 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$210 – $230

Community Housing Organisations risk costly and time-consuming legal action unless they comply with the Charter of Human Rights and Responsibilities Act – and are able to demonstrate they are compliant. CHOs must ensure that their policies and procedures are up to scratch and that their staff are trained to take human rights into account when dealing with tenants.  This 1.5 hour first half of the seminar will take participants through the requirements of the Charter and how to follow best…

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Managing Conflict in Teams

October 29 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$230 – $250

Overview Conflict is inevitable. And it’s not always a bad thing. In this interactive and practical session you will learn strategies and tools for the best ways to manage conflict and to not avoid it! What is in this workshop? What is conflict? Styles of conflict resolution Simple conflict resolution process Practical exercises What will attendees get out of this workshop? Attendees will gain the knowledge and skills to: Identify the different types of conflict Determine the root cause of…

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The NDIS for housing workers – Bendigo session

October 31 @ 9:30 am - 3:30 pm
Haven; Home, Safe Bendigo offices, Level 2, 10-16 Forest Street
Bendigo, VIC 3550 Australia
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$90 – $100

Combining sessions on NDIS access and funding for tenancy supports, this full day course provides an overview of both the access and planning processes of the NDIS. It will assist housing workers in assessing whether their tenants would be eligible for an NDIS package, the types of supports that might be funded by the NDIS, and how they can assist tenants to get tenancy supports in their NDIS package. Participants will discuss the role of the community housing worker in…

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November 2019

Management in Rooming Houses

November 6 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$220 – $230

Rooming houses are a unique form of housing and managing them presents different challenges to managing other types of housing.  They are governed by different provisions within the Residential Tenancies Act (RTA) and they often house people with a wide variety of issues at very close quarters with shared facilities. This course will give new rooming house workers an understanding of how rooming houses work, both legally and practically, and take them through many aspects of their job role. Topics…

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Hoarding and Living in Squalor

November 11 @ 9:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$270 – $280

Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness.  In some cases it can lead to situations where a person is living in squalor.  This behaviour causes problems that are of concern to wide range of organisations and services including housing services, community health agencies, environmental health agencies, the fire service, police, animal protection agencies and more. This course is designed to raise awareness of hoarding and squalor, and provide some practical guidance on…

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Practical Workshop to Get Your Organisation Ready for New Accounting Standards – AASB 15, AASB 16 & AASB 1058

November 12 @ 9:30 am - 12:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$270 – $300

AASB 15: Revenue from Contracts with Customers / AASB 1058: Income of Not-for-Profit Entities/ AASB 16: Leases Professional Accounting bodies have warned that AASB 15, together with AASB 16, represent the most significant change to financial reporting since the International Financial Reporting Standards (IFRS) adoption in Australia in 2005. The new requirements are expected to result in better matching of income and related expenses as income recognition will now be deferred when there is a performance obligation or any other…

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Tenants and Neighbours – How to get along

November 13 @ 9:30 am - 4:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$300 – $320

Is your tenants’ behaviour disturbing or inconveniencing their neighbours? Is the stress of the situation causing high staff turnover for your organisation?  What on earth can you do? This training program, created by Goodhardt Consulting, tackles this scenario by looking at: the nature of conflict and the perspective of each side how conflict escalates, and what can prevent this listening skills and techniques and knowing when to use them questioning techniques to probe for underlying interests techniques for turning conflict…

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Taking a tenant-focused service approach

November 14 @ 1:30 pm - 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$270 – $300

UK expert to run workshop on tenant engagement The UK’s Housing Quality Network Deputy Chief Executive, Lydia Dlaboha, will run a workshop for CHIA Vic members on ways they can improve their engagement with tenants and take a tenant-focussed approach to service delivery. Lydia will cover the range of ways in which organisations can connect with their end users, and how they can make these interactions meaningful and deliver positive outcomes. The workshop will cover topics such as: the value…

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Mental Health First Aid (MHFA) Course

November 18 @ 9:30 am - November 19 @ 4:30 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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$380 – $400

Course format The standard Mental Health First Aid™ (MHFA) Australia is a 12 hour (4 modules, each 3 hours) course taught by accredited Mental Health First Aid instructors. It has been designed for adults helping adults. Course participants who successfully complete both days receive a copy of the standard MHFA Manual and a certificate of completion. The course will be delivered over two consecutive days at Community Housing Industry Association on Tuesday 9 and Wednesday 10 July 2018 About this…

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CHIA Vic AGM 2019

November 20 @ 10:30 am - 1:00 pm
CHIA Vic training room, Level 1, 128 Exhibition Street
Melbourne, VIC 3000, AU Australia
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Free

Register now to attend CHIA Vic's Annual General Meeting, where we will hear about the highlights of the past financial year, and elect Board members. Nominations for Board positions must be received by 5pm on November 13. (Download a nomination form and candidate statement.) Special guest speakers at this year's AGM are: Darren Smith, CEO of Aboriginal Housing Victoria - Darren will speak about the Aboriginal Housing and Homelessness Framework and provide an update on the Community Housing Cultural Safety…

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