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May 2020

Mental Health First Aid (MHFA) Course (Tuesday 12 + Wednesday 13 May 2020)

12 May @ 9:30 am - 13 May @ 4:30 pm
CHIA Vic training room, Online Zoom Australia + Google Map
$380 – $400

Course format The standard Mental Health First Aid™ (MHFA) Australia is a 12 hour (4 modules, each 3 hours) course taught by accredited Mental Health First Aid instructors. It has been designed for adults helping adults. Course participants who successfully complete both days receive a copy of the standard MHFA Manual and a certificate of completion. The course will be delivered over two consecutive days at Community Housing Industry Association on Tuesday 12 + Wednesday 13 May 2020 About this course…

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Managing Difficult Calls Webinar

12 May @ 9:30 am - 12:30 pm
$180 – $190

This training will be run online via Zoom. It is for anyone who may have to deal with difficult calls or caller and covers: different types of difficult calls; managing your own feelings in difficult circumstances; how to manage different types of difficult calls or callers including people who are angry, distressed, bewildered or confused, the rambler, the person who does not understand, the suicidal caller as well as discussing self- care for the worker. ** we will email you…

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Hoarding and Living in Squalor

18 May @ 9:30 am - 12:30 pm
$270 – $290

Since the publication of DSM5® Hoarding Disorder has been classified as a diagnosable mental illness.  In some cases it can lead to situations where a person is living in squalor.  This behaviour causes problems that are of concern to wide range of organisations and services including housing services, community health agencies, environmental health agencies, the fire service, police, animal protection agencies and more. This course is designed to raise awareness of hoarding and squalor, and provide some practical guidance on…

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Case Notes and Record Keeping Workshop

21 May @ 9:30 am - 12:30 pm
$230 – $250

This half day workshop will be run by David Cherry who is a Clinical and Forensic Psychologist who has been working for 40 years.  David has provided training for staff in the homelessness sector for over 25 years. Aims: To provide the participants with information about their legal and professional obligations in regard to keeping case notes and records. To assist the participants to write case notes and records in a way that is both professional and efficient. Outline of…

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Introduction to Residential Tenancies Act

26 May @ 10:00 am - 1:00 pm
$230 – $250

The Residential Tenancies Act (RTA) is the most important legislative framework for the community housing sector. This course will give new housing and tenancy workers the basic skills and understanding of the RTA, and how to use it in their day-to-day work. This course introduces delegates to the Residential Tenancies Act as it currently stands. It alerts participants to the relevant forthcoming changes, which will be implemented on or around 1 July 2020.  The workshop takes a blended learning approach…

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June 2020

Harnessing the Power of Habit

3 June @ 10:00 am - 17 June @ 12:00 pm
$200 – $230

This 4 hour webinar (delivered in two, 2 hour blocks) will introduce the participants to the skills needed to develop positive habits as will as giving tips, ideas and strategies for overcoming negative, unhelpful habits. The webinar will cover: the Habit Loop and how to use it to bring about positive change and; the Four Laws of Habit Change and how to use them to develop good habits and practise those good habits every day. The webinar draws on the…

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Coping in Times of Change

10 June @ 9:30 am - 11:00 am
$130 – $150

This training will be run online via Zoom and it covers: tips for working remotely developing positive habits in difficult times and guidelines for overcoming negative habits the importance of developing a routine the importance of diet and exercise suggestions on how to develop a good sleep routine and tips on how to overcome common sleep difficulties how to maintain social contact in the present environment the need to be active in getting accurate, regular health advice while also being…

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Preparing and Presenting at VCAT by Phone and Zoom

17 June @ 1:00 pm - 3:30 pm
$250 – $270

The restrictions applied by the COVID-19 pandemic mean that all VCAT hearings will continue to be held over the phone and by Zoom for longer hearings, for at least the next few months. This two and a half-hour on-line workshop will help to ensure that you are properly prepared to present confidently and effectively at a phone or Zoom VCAT hearing.  Delivered using the Zoom platform, the workshop allows delegates to become familiar and more confident with using the software…

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Introduction to Residential Tenancies Act

25 June @ 1:00 pm - 4:00 pm
$230 – $250

The Residential Tenancies Act (RTA) is the most important legislative framework for the community housing sector. This course will give new housing and tenancy workers the basic skills and understanding of the RTA, and how to use it in their day-to-day work. This course introduces delegates to the Residential Tenancies Act as it currently stands. It alerts participants to the relevant forthcoming changes, which will be implemented on or around 1 July 2020.  The workshop takes a blended learning approach…

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July 2020

Managing Difficult Calls Webinar

1 July @ 9:30 am - 12:30 pm
$200 – $220

This training will be run online via Zoom. It is for anyone who may have to deal with difficult calls or caller and covers: different types of difficult calls; managing your own feelings in difficult circumstances; how to manage different types of difficult calls or callers including people who are angry, distressed, bewildered or confused, the rambler, the person who does not understand, the suicidal caller as well as discussing self- care for the worker. ** we will email you…

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