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February 2020

Get more out of Chintaro

26 February @ 9:30 am - 12:00 pm
VCOSS, Level 8, 128 Exhibition st Melbourne, 8/128 Exhibition Street
Melbourne, Victoria 3000 Australia
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Chintaro exists to enable you to get on with the important stuff. Do you currently use Chintaro but feel there is a lot more you could be getting from it? Are there some things in Chintaro that you don't understand? Then come to a Chintaro Training Day designed especially for you! At this highly interactive, half day workshop you will come away knowing how to: Complete a Rent Review in Chintaro from start to finish Schedule Inspections using PIM Export…

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Management in Rooming Houses

28 February @ 9:30 am - 1:00 pm
CHIA Vic training room, Online Zoom Australia + Google Map
$220 – $230

Rooming houses are a unique form of housing and managing them presents different challenges to managing other types of housing.  They are governed by different provisions within the Residential Tenancies Act (RTA) and they often house people with a wide variety of issues at very close quarters with shared facilities. This course will give new rooming house workers an understanding of how rooming houses work, both legally and practically, and take them through many aspects of their job role. Topics…

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March 2020

Handle with Care ™ – Staff Safety and Defusing Situations where Individuals may be Aggressive

3 March @ 9:30 am - 1:00 pm
CHIA Vic training room, Online Zoom Australia + Google Map
$230 – $250

Aims To give the participants an understanding of the emotion of anger in human interaction. To teach the participants strategies for minimising the risk to themselves and others from angry individuals. To encourage the participants to be flexible in their response to individuals who may be angry or threatening. To teach the participants practical, simple strategies for managing their own anger in situations of threat. To broaden the range of strategies that may be employed by individuals in situations of…

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Maximising Income – Get off the down escalator and ride the lift to improved performance

10 March @ 9:30 am - 4:00 pm
CHIA Vic training room, Online Zoom Australia + Google Map
$290 – $300

There has never been a more challenging time to be a social landlord. One in eight adults in Australia experienced severe or high financial stress during 2017. Rent debt is increasing across the sector and escalation procedures for arrears recovery are leading to a higher volume of evictions. This workshop asks two valuable questions: Are we using the most effective means possible to encourage our tenants to engage with us? Are we using the most cost-effective means possible to increase…

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Managing Complex Cases for Housing Workers

11 March @ 9:30 am - 4:00 pm
CHIA Vic training room, Online Zoom Australia + Google Map
$300 – $330

This one day training will be run in a highly interactive way with the participants encouraged to bring up individual cases while respecting the need for confidentiality. Learning Outcomes: At the end of the training the participants will: Have a more developed understanding of the factors that contribute to the complexity of cases. Understand the need for a detailed assessment of the individual and the need for clear, specific agreed upon goals between all parties working with the client. Be…

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April 2020

Getting NDIS funding for tenancy supports

15 April @ 9:30 am - 11:30 pm
$150 – $160

This course aims to provide community housing workers with a better understanding of the types of supports that could be funded in an NDIS package and how to assist their tenants to get these supports included in their NDIS plan. The training will be run online via Zoom and will give an overview of the NDIS planning process before going into the detail of the types of tenancy-related supports that could be funded under the NDIS that are relevant to…

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Building Trust and Leadership of Remote Teams

15 April @ 10:00 am - 11:30 am
$150 – $160

Working remotely offers both challenges and opportunities for organisations. This workshop explores the skills, tips and tricks needed to create high-performing remote working teams. Two, 1.5 hour workshops, will be run over the course of seven days to give delegates time to assimilate and practice their new skills, undertake some self-study and return to the group to feedback their experiences and consolidate their learning. Participants will also be offered an individual free 30 minute post course telephone call/video coaching, which…

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How to use Zoom for Meetings

15 April @ 2:00 pm - 3:30 pm
$70 – $80

Working from home and need to stay in touch with colleagues, contractors or tenants; want to deliver training or facilitate 1:1 supervision; planning to run a virtual event or want to collaborate online? Zoom is an incredibly useful online conferencing tool that is being widely used during the COVID-19 pandemic that has seen many employees move to working from home. This online workshop is suitable for people who are using Zoom or thinking of using Zoom. Delivered via Zoom, this…

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Coping in Times of Change

22 April @ 9:30 am - 11:00 am
$120 – $150

This training will be run online via Zoom and it covers: tips for working remotely developing positive habits in difficult times and guidelines for overcoming negative habits the importance of developing a routine the importance of diet and exercise suggestions on how to develop a good sleep routine and tips on how to overcome common sleep difficulties how to maintain social contact in the present environment the need to be active in getting accurate, regular health advice while also being…

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Successful Remote Working

22 April @ 2:00 pm - 3:30 pm
$110 – $120

As governments and businesses around the world tell those with symptoms to self-quarantine and everyone else to practice social distancing, remote working is our new reality. Remote working brings benefits, but it also brings challenges. This workshop explores the skills, tips and tricks needed to work remotely.  The workshop takes a blended learning approach which provides fantastic added value: Join the workshop from any device, laptop, desktop, tablet or mobile phone. 0n-line sessions available to replay at any time Downloadable…

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