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Handle with Care ™ – Staff Safety and Defusing Situations where Individuals may be Aggressive

3 March @ 9:30 am - 1:00 pm

- $230 – $250

Aims

  • To give the participants an understanding of the emotion of anger in human interaction.
  • To teach the participants strategies for minimising the risk to themselves and others from angry individuals.
  • To encourage the participants to be flexible in their response to individuals who may be angry or threatening.
  • To teach the participants practical, simple strategies for managing their own anger in situations of threat.
  • To broaden the range of strategies that may be employed by individuals in situations of threat.
  • To give the participants an understanding of the important legal issues relating to managing violent situations.

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Details

Date:
3 March
Time:
9:30 am - 1:00 pm
Cost:
$230 – $250

Organiser

Holly Mullaney
Email:
holly.mullaney@chiavic.com.au

Venue

CHIA Vic training room
Online Zoom Australia + Google Map