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Handle with Care ™ Staff Safety and Defusing Situations where Individuals may be Aggressive

9 February @ 9:30 am - 12:30 pm

- $250 – $270

This training is for anyone who may have to deal with situations where individuals are angry and/or aggressive.

Participants will learn simple, practical strategies to help keep themselves safe at work as well as develop their skills in defusing difficult situations.

The course will cover:

  • Minimising risk
  • Legal Issues
  • Guidelines for Managing Difficult Behaviour
  • Responding to Individuals According to their Different Anger Triggers
  • Communication Skills and Strategies for Defusing Situations where Individuals may be Aggressive

Facilitator

The training will be run by Dr. Sue Green, a psychologist who has been working for over 35 years.  Sue has provided training for staff in a broad range of settings on staff safety and defusing situations where individuals may be aggressive including in the housing and homelessness sectors.

 

 

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
MHC90221
$ 250.00 excl GST, $275.00 incl GST
13 available
NMHC90221
$ 270.00 excl GST, $297.00 incl GST
13 available

Details

Date:
9 February
Time:
9:30 am - 12:30 pm
Cost:
$250 – $270

Organiser

Holly Mullaney
Email:
holly.mullaney@chiavic.com.au