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Managing Complex Cases for Housing Workers

11/03/2020 @ 9:30 am - 4:00 pm

- $300 – $330

This one day training will be run in a highly interactive way with the participants encouraged to bring up individual cases while respecting the need for confidentiality.

Learning Outcomes:

At the end of the training the participants will:

  • Have a more developed understanding of the factors that contribute to the complexity of cases.
  • Understand the need for a detailed assessment of the individual and the need for clear, specific agreed upon goals between all parties working with the client.
  • Be able to describe a process for managing complex cases and understand how to implement that process.
  • Have extended their skills in working collaboratively and productively with clients, their families (where relevant) and other service providers.
  • Have developed their understanding of common barriers to change for individuals, including systems issues, and how to overcome those barriers.

The training will be run by David Cherry is a Clinical and Forensic Psychologist who has been working for  40 years.  David has extensive experience in case management in a range of sectors, including in homelessness, child protection and youth and family services.  David has been running training on managing complex and difficult cases for over 30 years.


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9:30 am - 4:00 pm
$300 – $330


Holly Mullaney


CHIA Vic training room
Online Zoom Australia + Google Map