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Tenants and Neighbours – How to get along

22 February @ 1:00 pm - 4:00 pm

- $230 – $250

Is your tenants’ behaviour disturbing or inconveniencing their neighbours? Is the stress of the situation causing high staff turnover for your organisation?  What on earth can you do?

This training program, created by Goodhardt Consulting, tackles this scenario by looking at:

  • the nature of conflict and the perspective of each side
  • how conflict escalates, and what can prevent this
  • listening skills and techniques and knowing when to use them
  • questioning techniques to probe for underlying interests
  • techniques for turning conflict into conversation, and working together rather than working against
  • the concept of Perpetual Problems and how a continual search for resolution can become frustrating and how to prevent gridlock.

Trainer Ian Goodhardt holds Masters degrees in Counselling and Conflict resolution.  He has worked in family law mediation for over 10 years. Ian is an accredited Mental Health First Aid (MHFA) instructor and has been teaching this course since 2006.

Who should attend?

  • frontline workers
  • housing/tenancy workers
  • case managers
  • community development workers and tenant (resident) leaders
  • housing advocates
  • managers and supervisors.

Workshop numbers:

This workshop will be capped at 14 to allow for maximum participation/discussion.

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
MTN220221
$ 230.00 excl GST, $253.00 incl GST
11 available
NMTN220221
$ 250.00 excl GST, $275.00 incl GST
11 available

Details

Date:
22 February
Time:
1:00 pm - 4:00 pm
Cost:
$230 – $250

Organiser

Holly Mullaney
Email:
holly.mullaney@chiavic.com.au